Our products are liquid chemicals and cannot be sent by the regular Royal Mail postal service (with the exception of a few smaller twinpack items.
For the vast majority of orders we use dedicated courier companies (FedEx DHL, UPS etc) therefore our rates reflect what we pay those service providers. They are specially equipped to deal with chemical leaks / spillages therefore they charge accordingly.
Our carrier will aim to deliver between the hours of 09.00 and 17.00 Monday to Friday. You will be asked to sign for the delivery please check carefully that the goods are in good condition. If not please sign the delivery note from the carrier accordingly. Timed and weekend deliveries are not available.
All orders sent by Royal Mail will be sent on the 48 hour tracked service. We cannot accept any responsibility for late or damaged deliveries arising from these postal shipments. Recorded and Special Delivery is available on request. Please ask for a quote.
Fixmaster will not accept responsibility for any loss or damage not identified at the time of delivery in writing on the delivery note nor for goods left in any place at your request. Fixmaster is a trading portal of Eli-Chem Resins Ltd